Shipping & Returns

Shipping
We dispatch orders within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking details.

All orders are shipped with DHL Express.

Delivery is made to your address or a nearby service point. You will receive an SMS notification once your package is on its way.

Estimated delivery times:
Norway: 1–2 business days
Europe: 1–3 business days
Rest of the world: 2–5 business days

For pre-orders, extended delivery times may apply. Updated delivery estimates are shown on each product page.

If an item is unexpectedly out of stock, we will contact you within 2 business days.

Shipping costs
Complimentary shipping.

Complimentary shipping.

Complimentary shipping.

Complimentary shipping.

Complimentary shipping.
Flat rate shipping: EUR 10 / USD 10.

Taxes & duties
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in the price shown. No additional charges upon delivery.
Orders are shipped Delivered At Place (DAP). Taxes, duties, and import fees are not included in the checkout price and are charged by your local customs authority or carrier upon delivery. Norwegian Rain does not cover these costs. Taxes or duties incurred from refused or unclaimed packages will not be refunded.

Returns, exchanges & refunds
Free returns and free exchanges.
Free returns and free exchanges.
Free returns and free exchanges.
Free returns and free exchanges.
Free returns and free exchanges.
Free return shipping for exchanges. For refunds, EUR 40 / USD 40 will be deducted to cover return shipping.
Free return shipping for exchanges. For refunds, EUR 40 / USD 40 will be deducted to cover return shipping.
Free return shipping for exchanges. For refunds, EUR 40 / USD 40 will be deducted to cover return shipping.

Read more about exchanges & refunds here.